A promise made is a promise kept.  Our most important task is the evaluation of coverage. One of the main benefits of doing business with Berkley Healthcare is the close working relationship between our claims professionals and underwriters. These personal ties ensure that we understand the promises made to our insureds and the intent behind the terms of our policies.

A TRUE PARTNER


WE KNOW HEALTHCARE CLAIMS

We have dedicated our careers to insuring the healthcare industry. We understand that no two healthcare insureds and no two claims are alike and that each takes unique care and attention. Your claims will never be outsourced.


WE ARE RESPONSIVE

We will answer the phone when we can and return calls when we can’t. We respond to emails. Your claim will be handled by the same adjuster from beginning to end.


WE WILL WORK WITH YOU

Your business is our business. We are focused on both efficient and customer-centric dispute resolution. We will guide you through the claims process when you need it and won’t be intrusive when you don’t.


WE ARE NIMBLE

Our claims professionals have direct access to high-level decision makers. Our flat organizational structure enables us to make prompt decisions and react quickly.


REPORTING

Need to report a claim? 

Claims and circumstances must be reported to Berkley Healthcare in accordance with your policy’s reporting and notice provisions to avoid problems regarding timely notice or reporting.

Here’s how:

1. Complete the New Matter Report Form
2. Send the New Matter Report Form and any accompanying documents to Berkley Healthcare by:

Email: mailto:bhflclaims@berkleyhealthcare.com

Fax: 866-408-2415

Berkley Healthcare Claims Department
29 S. Main Street,  3rd Floor North
West Hartford, CT 06107